For 14 years, he has been researching the world of client-brand relations – first in the largest research companies and now in the specialised agency CXstream. Professionally, he is fascinated by the fact of how much can be achieved by introducing minor and simple changes in the organisation. He is co-creator of Tabscore – a feedback kiosks system.
Privately, a happy father and husband, a fan of Polish hip-hop, historical books and Catan, an unfulfilled brewer and saxophonist (for which he apologises his neighbours!).